FAQ
Questions, answered.
Don't see what you're looking for? Email us at hello@learnivon.app and we'll get back to you.
Do I need Zoom or another video tool?
No — live video, screen share, and background blur are built in, plus a chat that follows each student across every class.
How do students book a class?
Students book directly against your live availability from their own dashboard. Bookings can't be made within 12 hours of the start time, and a cancellation releases the slot back automatically.
Can I bill a family with multiple kids in one invoice?
Yes — group siblings into a family, choose who receives invoices, and send one itemized bill instead of several. You can review every draft before it sends, or turn on scheduled auto-billing once you trust the flow.
What is the vocabulary builder?
While chatting with a student — in a live class or from the standalone chat page — right-click any word to save it to that student's personal vocabulary list, complete with a definition and example.
What happens if a connection drops mid-class?
The classroom detects it and automatically tries to rejoin — you'll see a reconnecting banner instead of a dead call.
What about student privacy?
We collect only what's needed to run classes and homework, never sell data, and align with FERPA and GDPR. You can export or delete your data at any time.
What happens after my 14-day trial?
You'll be asked to pick a plan to keep going. Nothing renews or charges automatically until you choose one.